Melanie Engle was trying to just pluck the stray hairs here and there. She was trying to deliver an age-appropriate eyebrow wax to her client. It was hard, though, because there was a foot tapping next to her, and a voice shouting in her ear: “No! Not like that - like a supermodel’s. I want them arched.”
After years in the beauty biz, Engle had
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